Refund Policy

The registration fee

Registration with Sharma Rishte Matrimonial Services is a one-time fee of ₹1,100. It covers work that begins immediately: the sitting with Pandit Sahil Sharma, the recording of the profile and family details, the preparation of the kundali, and the entry of the requirement into the active search register.

Because that work is carried out at once, the registration fee is not refundable. It is a one-time amount, not a subscription — nothing renews, and no further charge is raised for proposals shared with you.

If we cannot help

If, at the first sitting and before registration is completed, Sharma Ji believes he is unlikely to be able to help with your requirement, he will say so and no fee will be taken. This is why the first conversation is always free and unhurried.

If a fee has been taken and it later becomes clear that we made a genuine error — for example, a duplicate payment — that amount is returned in full.

Withdrawing your profile

You may ask us at any time to stop sharing your profile and to remove it from the active register. We will do so promptly and confirm it. Withdrawal does not create a refund of the registration fee.

The completion amount

Any completion amount is discussed and mutually agreed only after a rishta is finalised and both families are happy. It is not taken in advance, and the question of a refund therefore does not arise.

Payments to anyone else

We never collect money on behalf of another family, and no payment should be made to another family through us. If anyone asks you for money claiming to represent Sharma Rishte, do not pay — call +91 98058 93421 immediately.

Receipts

A receipt is issued for every payment, whether made in cash, by UPI or by bank transfer. Keep it — it is the record of your registration.

Questions

Anything unclear here is better asked before you pay than after. Call +91 98058 93421 or visit Kallu Di Hatti, Bypass Chowk, Palampur, Kangra, Himachal Pradesh 176061.

This policy is provided as a working document for a small local business. Have it reviewed by a lawyer before relying on it for anything contentious.